🏆 JT Property Wins National Recognition for Customer Service Excellence

🏆 JT Property Wins National Recognition for Customer Service Excellence

JT Property has once again been recognised among the UK’s top-rated estate and letting agents, receiving a 2025 ESTAS Customer Service Award one of the most respected honours in the property industry.

The ESTAS Awards, hosted by TV property expert Phil Spencer, are based entirely on verified feedback from real clients. Unlike many awards decided by judges, the ESTAS results reflect the experiences of tenants and landlords who have genuinely used our services. This makes the recognition especially meaningful to our team.

“Customer service is at the heart of everything we do,” said Jag Thind, Director of JT Property. “We’re proud that our clients continue to rate us so highly for communication, professionalism, and results. Winning an ESTAS Award confirms we’re delivering what we promise a personal, transparent, and high-quality service.”

Backed by more than 300,000 verified customer ratings, the ESTAS Awards are the benchmark for trust and service within UK estate agency. At JT Property, we see this as a reflection of our consistent focus on people not just properties.

What Makes JT Property Different

• Personal one-to-one service every client deals directly with an experienced agent from valuation to completion.

• Award-winning customer experience recognised for outstanding service through verified tenant and landlord feedback.

• Local expertise, national recognition combining deep local knowledge across Gravesend, Northfleet, Swanscombe, Ebbsfleet, Meopham, Longfield, New Barn, Higham, and Strood with industry-leading standards.

• Trusted by real clients read hundreds of independent reviews from tenants, landlords, and sellers.

Our Clients Say It Best

Recent feedback from verified clients on The ESTAS platform includes:

“By far the best letting agent we’ve ever dealt with professional, responsive and genuinely caring.”

“Communication was excellent throughout the process. JT Property went above and beyond to make the move smooth and stress-free.”

“A first-class experience from start to finish. They really stand out in Gravesend for their honesty and efficiency.”

These reviews reflect the same commitment that earned JT Property its 2025 ESTAS recognition a blend of professionalism, passion, and personal service that clients remember.

Discover Why We’re Among the Best

If you’re thinking about letting, selling, or renting a home, experience the award-winning service that clients across Kent are talking about.

👉 See what our clients say and find out why JT Property continues to be one of the highest-rated estate and letting agents in the South East.